This Privacy Policy explains what data Kitiz collects, how it is used, and what controls you have. It applies to the Kitiz mobile application and related website pages.
Account and profile data: user identifier, login metadata, locale and app preferences.
Gameplay data: progression, collection state, inventory, balances, onboarding state, and gameplay events required to run the game.
Chat data: messages you send to Kitiz, model responses, proactive chat events, and conversation summaries used to keep context between sessions.
Technical and diagnostics data: app version, device type, crash/error logs, and performance telemetry.
Purchase and subscription data: transaction identifiers and product identifiers provided by store and monetization providers.
Notifications data: push token and notification delivery metadata.
We use data to provide and operate Kitiz, including:
We use third-party providers to run Kitiz infrastructure and features, including:
We do not sell personal data. We share data only with processors and vendors that help us deliver Kitiz, and only for the purposes described in this policy.
We keep data as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary by data type and operational need.
You can request account deletion using the dedicated page at https://kitiz.app/delete-account/. You can also contact us for privacy questions or data requests.
Kitiz providers may process data in countries different from your own. We use contractual and technical safeguards appropriate to the services we use.
We may update this policy when the service changes. The version published at this URL is the current version.
For privacy-related questions, contact support@kitiz.app.
Last updated on May 29, 2026.